Shipping & Returns

Shipping

$2.99 flat fee for domestic (all states within the USA). Free shipping for orders over $40.
$11.99 flat fee for all international countries (we ship worldwide). Free shipping over $80.

The processing time for orders is 1-2 business days. After that, delivery time within the United States is 3-6 days and 10-15 business days internationally. Please keep in mind that during holidays or limited edition launches this time may vary. Thank you for your patience.

*We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has exited the United States.

Returns

Within 15 days of receipt of your shipment
In original condition
Unwashed and Unworn
In the original packaging
Items purchased with a discount code
Non-refundable Items: Free gifts or promotional items bought on sale at a discounted price
Return Charges: There are no extra charges for return. Original shipping charges are non-refundable. You are responsible for return shipping charges.

    How do I return an item or items?

    Send us an email at support@morenosties.com and make sure to include:
    Your order number
    Reason for return
    Within 48 hours you will get a confirmation email with shipping guidelines.
    Please proceed to ship your return. You will be notified of the approval or rejection once we receive your return.

      Exchanges

      We offer store credit when a customer wants to exchange an item. Once we receive the item, we will issue store credit for the amount that the original item was purchased for (minus the original shipping charges).

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